Shipping and Delivery Information

At Quality Computer, we are committed to delivering your orders swiftly and securely. Our shipping process is designed to ensure that your products reach you in perfect condition, as quickly as possible.

Delivery Times

Within 1 Day: For locations within the immediate vicinity of our dispatch center, we strive to deliver your products within one business day.

1-2 Days: For most major cities and towns, your order should arrive within 1-2 business days.

2-3 Days: For more remote or rural areas, please allow up to 3 business days for delivery.

Please note that these delivery times are estimates and can vary slightly depending on external factors such as weather conditions, public holidays, or courier delays.

Shipping Process

Order Confirmation: Once your order is placed, you will receive a confirmation email with all the details.

Dispatch: We process and dispatch orders promptly. Once dispatched, you will receive a notification or message through email and call.

Tracking Your Order: You can easily track your order status through the email or phone provided in your dispatch notification email. This will give you real-time updates on the location and estimated arrival of your package.

Refund/Exchange Policy

If you receive a defective product, we offer a hassle-free return or exchange—no questions asked. Your satisfaction is our top priority, and we’re committed to ensuring you receive quality products every time.

Courier Partners

We partner with reliable courier services to ensure that your order is handled with care and reaches you in a timely manner. Our couriers are chosen based on their excellent service records and coverage across Nepal.

Shipping Costs

Shipping costs vary based on the destination, weight, and size of the package. Shipping charges will be calculated at checkout and included in your order summary.

Special Instructions

If you have any specific delivery instructions, such as preferred delivery times or safe places to leave your package, please include these during the checkout process or contact our customer service team.

Customer Support

Our customer support team is here to help! If you have any questions or concerns regarding your shipment, feel free to contact us via phone or email. We are committed to ensuring your shopping experience with Quality Computer is smooth and satisfying.

Thank you for choosing Quality Computer for your technology needs!