Printer Problems & Solutions
In this page we explain the Problems and solutions of Inkjet and Laser Printers.
Brother DCP T420W Inkjet Color Printer
Complete Setup, Troubleshooting, and How-to Guide
Looking for solutions for your Brother T420 Inkjet Printer? Our expert technician walks you through everything you need, step by step.
Shop NowBrother DCP-B7640DW Laser Printer
Complete Setup, Troubleshooting, and How-to Guide
Looking for solutions for your Brother DCP-B7640DW Printer? Our expert technician walks you through everything you need, step by step.
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Most Commonly Asked Questions:
Check for error codes, clean the print head, and ensure there are no paper jams. Refer to the user manual for troubleshooting or contact Brother support for complex issues.
Open the ink tank cover, remove the tank cap, and carefully refill with the correct ink. Make sure to match the color to the right tank. Close the tank cover when done.
Open the paper tray, adjust the guides to fit the paper size, and insert the paper with the print side facing down. Close the tray properly to avoid misfeeds.
Unbox the printer, connect it to power, install the ink cartridges, load paper, and follow the on-screen setup instructions. Download and install the driver from the official Brother website.
Use a USB cable or connect via Wi-Fi. Ensure both devices are on the same network and follow the installation steps to pair the printer with the computer.
Download the latest driver from the Brother website, run the installation file, and follow the prompts to install. Restart your computer once installation is complete.
- Download the latest printer driver from the Brother support website.
- Run the setup file and follow the on-screen instructions.
- Connect the printer to your computer via USB or Wi-Fi when prompted.
- Complete the installation and print a test page.
Download the Brother iPrint&Scan app, connect your mobile and printer to the same Wi-Fi network, and follow the app instructions to print.
Open the iPrint & Scan app, select your printer, and log in using your printer’s network credentials or IP address.
Place the ID on the scanner glass, select the "ID Copy" feature from the menu, adjust settings, and press "Start" to print both sides of the ID on one page.
Go to the printer’s menu, select "Network," then "WLAN." Choose your Wi-Fi network, enter the password, and press "OK" to connect.
On the printer’s display, go to "Settings," then "Network." Check the WLAN status to confirm the Wi-Fi connection.
Set up the Brother Web Connect feature, link your email, and send documents directly from your email to the printer using the assigned email address.
Go to the printer’s menu, select "Ink," then "Cleaning." Choose the color(s) you want to clean and let the printer complete the process.
Check the paper tray for overloading, align the paper guides, and ensure the paper is clean and dry. Perform a roller cleaning if necessary.
Turn off the printer, gently pull out the jammed paper from the front or back, check for any remaining bits, and reset the paper tray. Turn the printer back on and test it.